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Return To ShopEvavitae FAQs
Effective as of [July 18, 2025]
🧴 1️⃣ Product & Usage Questions
What hair types are Evavitae products suitable for?
Evavitae products are designed for all hair types — straight, wavy, curly, or coily — and are ideal for individuals with sensitive scalps or concerns about hair thinning or hair loss.
How often should I use Evavitae shampoo?
Our sulfate-free shampoo is gentle enough for daily use but can be used less frequently depending on your hair needs
How often should I use the FortiRepair Mask?
We recommend 1–2 times per week as a deep conditioning treatment, especially for dry or damaged hai
How do I use the Hair Renewal Serum?
Warm a few drops in your palms and apply to scalp or hair lengths. It can be used daily as a leave-in treatment or as an intensive overnight oil treatment.
Can I combine all Evavitae products in one routine?
Absolutely! Our gentle hair care line is formulated to work together. You can shampoo, apply the mask 1–2 times weekly, and use the serum daily or as needed.
🌿 2️⃣ Ingredients & Formulation
Are Evavitae products sulfate-free?
Yes. All our products are sulfate-free and formulated to gently cleanse without stripping the scalp or hair of natural moisture. You can find more detials on our Ingredients Page.
Do your products contain silicones, artificial fragrances, or dyes?
No. We avoid silicones, synthetic fragrances, and artificial colors to offer a clean, gentle hair care routine for sensitive scalps.
Are Evavitae products vegan and cruelty-free?
Yes! Evavitae offers 100% vegan hair care, and all our products are cruelty-free — no animal testing, ever. Learn more on our ESG commitment page.
What key ingredients support hair growth?
Our formulas include biotin, batana oil, panax ginseng extract, peptides, and nourishing plant oils like argan and avocado oil, which support scalp health and reduce breakage — essential for healthier-looking hair growth.
👩⚕️ 3️⃣ Safety & Sensitivity
Are Evavitae products safe for sensitive scalps?
Yes. Sensitive scalp care is at the heart of Evavitae’s mission. All formulas are dermatologically tested and free from common irritants, making them ideal for delicate skin.
Can I use Evavitae products during pregnancy or breastfeeding?
Our gentle, clean formulations are suitable during pregnancy and breastfeeding. However, if you have specific concerns, consult your healthcare provider.
Have Evavitae products been dermatologically tested?
Yes. All products have been dermatologically tested by Dermatest GmbH and rated “excellent” for skin compatibility
📦 4️⃣ Storage & Shelf Life
How should I store Evavitae hair care products?
Store in a cool, dry place away from direct sunlight. Recommended storage temperature: 5°C – 30°C. Keep containers closed and away from children.
What is the shelf life of Evavitae products?
Shelf life is 36 months from manufacture date. For best quality, use within 12 months after opening.
🌎 5️⃣ Shipping & Orders
Where does Evavitae ship?
We currently ship across North America and select international locations. Please check our Terms & Conditions page for details.
How long does shipping take?
Delivery times depend on your location and shipping method selected at checkout.
Can I track my order?
Yes. You’ll receive a tracking number via email once your order ships so you can follow its progress. You can track your order on our Track Order page.
📝 6️⃣ General Questions
Do Evavitae products help prevent hair loss?
While individual results may vary, Evavitae products are formulated to help improve scalp health and reduce hair breakage, creating the conditions for healthier, stronger-looking hair over time.
Are your products suitable for daily hair care routines?
Yes. All Evavitae products are formulated to be gentle and safe for daily use on sensitive scalps and various hair types.
Can men use Evavitae products too?
Absolutely. Our products are unisex and suitable for anyone concerned about hair thinning, sensitive scalp care, or seeking sulfate-free, clean hair care.
💌 Need additional help?
If you didn’t find your question answered here, we’d love to assist you directly.
Please contact our team at support@evavitae.com — we’re happy to help you discover the best sulfate-free, vegan, cruelty-free hair care for your needs.
