Welcome to Evavitae (“Evavitae,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your access to and use of the websitewww.evavitae.com (the “Site”) and any purchase of products offered on the Site. By using our Site or placing an order, you agree to be bound by these Terms. If you do not agree, please refrain from using our Site.
1. Eligibility
You must be at least 18 years old or the age of majority in your jurisdiction to purchase products or use the services on our Site. By using the Site, you represent and warrant that you meet these requirements.
2. Products and Availability
We strive to provide accurate descriptions of our hair care products. However, product availability, specifications, pricing, and images may change without notice. Evavitae reserves the right to discontinue any product at any time.
3. Orders and Payment
Order Acceptance: An order confirmation email does not constitute our acceptance of your order. We reserve the right to cancel or refuse any order for reasons including suspected fraud or inventory limitations.
Payment: All payments must be made using the methods displayed at checkout. Prices are shown in the currency specified at checkout and do not include applicable taxes or shipping fees unless otherwise stated.
4. Shipping and Delivery
We process and ship orders to the address you provide during checkout. Estimated delivery times are provided for convenience and are not guaranteed. Evavitae is not liable for delays caused by carriers, customs, or other circumstances beyond our control.
5. Returns and Refunds
Our Return & Refund Policy forms part of these Terms and applies to all purchases. Please review the policy here: Evavitae Return & Refund Policy Key points include:
Return request must be made within 15 calendar days of delivery.
Products must be unused, unopened, and in original packaging.
Refunds are processed to the original method of payment after inspection and approval.
6. Privacy
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and safeguard your personal information. By using our Site, you consent to the practices described in the Privacy Policy.
7. Intellectual Property
All content on the Site—including text, images, graphics, logos, and trademarks—is owned by Evavitae or its licensors and protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without prior written permission.
8. User Conduct
You agree not to:
Use the Site for any unlawful purpose.
Attempt to gain unauthorized access to our systems.
Post or transmit any harmful or malicious code.
We reserve the right to terminate or restrict access if these Terms are violated.
9. Limitation of Liability
To the maximum extent permitted by law, Evavitae is not liable for any indirect, incidental, or consequential damages arising from your use of the Site or purchase of products. Our total liability for any claim shall not exceed the amount you paid for the product that gave rise to the claim.
10. Indemnification
You agree to indemnify and hold harmless Evavitae, its officers, employees, and agents from any claims, losses, or damages resulting from your breach of these Terms or misuse of the Site.
11. Governing Law
These Terms are governed by the laws of the Hong Kong Special Administrative Region, and applicable consumer protection regulations in your country of residence may also apply where required by law.
12. Changes to These Terms
We may update these Terms at any time. Any changes will be posted on this page with a revised effective date. Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms.
13. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
Evavitae Customer Support ✉️ Email: support@evavitae.com 🌐 Website: www.evavitae.com
